Back to all

Make your Service Visit at Tuffy Richmond a Good One

August 7, 2022

Most people don't love going to get their vehicle serviced, but it's one of those things you just have to do. So you might as well get the most of out of it. There are some steps you can take that will likely help you get the best results possible.

For one thing, it's important to describe your problem (or problems) to the service advisor accurately and clearly. If your vehicle is making a noise, for example, take time to really listen to it and think of the best way to describe it. Does it increase in speed when you go faster? If you feel a vibration somewhere, where in the vehicle does it seem to originate? Some service advisors recommend writing things down. That way the driver won't forget any important clues that could lead to a successful resolution of the problem.

Another thing is to make sure your vehicle is cleaned out and free of junk. That way the technician can access those nooks and crannies where some vital components may be. If your vehicle is full of strollers, boxes or your collection of fast food containers, it won't be easy for the technician to reach some of those parts. Oh, and if your vehicle is neat, it does send a signal that you really care about it.

Finally, stay out of the way of the technician. A recent survey of technicians reveals they work more efficiently and do a better job when they don't have someone hanging on their every move. Can you imagine how you'd feel if someone hovered over you all day while you were trying to get your work done?

Tuffy Richmond
3473 County Line Road
Richmond, Michigan 48064
586-500-1414
https://www.tuffyrichmond.com/

More articles from Tuffy Richmond

Don't Stack the Mat

April 27, 2025

In the sloppy cold weather months, you might be tempted to pick up an all-weather mat and throw it on top of the mats you already have in your vehicle. After all, double protection is better, right? In this case, wrong. Here's why. It's important to keep the accelerator and brake pedals clear so ... More

A Squirrely Problem (Animals Nesting in Engine)

April 20, 2025

If you park your vehicle outside, you are exposing it to all sorts of critters that would love to use it for nesting, food storage and shelter. There are plenty of pictures online of people who've discovered there was more than an engine under the hood. In one case, the driver of an SUV started... More

Weather Station on Wheels (Vehicle Sensor Maintenance)

April 13, 2025

You probably never thought about it, but your vehicle is like a rolling weather station. It can check the outside temperature, let you know when the roads are slippery and help you deal with rain. And how it does all those things is pretty cool. First, just like any weather station, a vehicle ha... More