Back to all

What Casco Customers like About Us at Tuffy Richmond

December 16, 2021

A big part of the service we provide at Tuffy Richmond for our Casco customers is education. We want you to feel confident with your service decisions.

And we're always open to questions from our valued Casco area customers. Even though we try to be proactive in our Tuffy Richmond automotive education, we sometimes get busy fixing vehicles and need a reminder. Please, just ask.

We've found our Casco customers like the service reminders. They've grown to trust that our recommendations are based on the vehicle manufactures’ published maintenance schedules and that Tuffy Richmond is not just pulling them out of the air.

We know that people in Casco live a busy life with a lot more to think about than wondering if it's time to replace the PCV valve on their vehicle. Part of our Tuffy Richmond service process is checking the vehicle manufacture's schedule to make sure we don't overlook service.

We hope Michigan drivers appreciate their courtesy inspection when they come into our Casco facility for service. If we find something unexpected, it's good to know, and if we don't find anything wrong, you get a little peace of mind.

You know, customer satisfaction is very important to us at Tuffy Richmond. We want to run a professional and friendly Casco automotive service operation. If we do, you'll keep coming back and recommend us to your friends.

Give us a call at 586-500-1414.

Tuffy Richmond
3473 County Line Road
Casco, Michigan 48064
586-500-1414
https://www.tuffyrichmond.com/

More articles from Tuffy Richmond

"Current" Affairs (Blown Fuses)

July 28, 2025

You may be driving along and find that suddenly your radio stops working. There are no numbers on the display. Then when you get home, you notice the garage door opener doesn't do a thing when you press the button. Hmm, this was working just fine this morning. Are the two problems somehow rela... More

What's in a Number? (What Tire Numbers Mean)

July 21, 2025

You've probably never paid much attention to the writing on the sides of your tires, but they contain a wealth of information. There's a long combination of letters and numbers that can tell you a whole lot about what tires your vehicle was designed to be riding on. Let's check out this example... More

Beware of Potholes! (Avoiding Pothole Damage)

July 14, 2025

You may live in a region where roads become pockmarked with craters known better as potholes. They're caused by moisture seeping through a compromised road surface that can freeze, expand and literally punch holes in the road. And when your vehicle hits one of those holes that's big enough, the... More